Honda Financial Services - Very poor customer service. You have to wait hours before you can get hold of anyone.
I have been trying to call Honda Financial customer service for few days and every time recording says the wait time is 45 mins, 1 hr, and so forth.. It is so inconvenient and stressful to resolve anything through them.
They have hidden turn in fee that was not disclosed at the time of leasing process. Third party inspection was not also disclosed at that time.
These all clauses must be at front and clearly must be stated at the time of leasing process. Honda do not explain in good ways to their customers and later on they give hard time if you do not continue lease or purchase further.
Product or Service Mentioned: Honda Financial Services Auto Leasing.
Reason of review: Poor customer service.
Preferred solution: Better customer service and more effective call center .
I didn't like: Customer service.