Honda Financial Services - They lost the title to my Honda
Honda Financial was the lien holder of my 2005 vehicle.When I recently paid off the loan, I called to ask about obtaining the title.
They can not find it. They will need to apply for a duplicate title. That will take 6 weeks. They mentioned they would need to charge me for the duplicate title.
If I hadn't asked for the title - it's clear they never would have mentioned the fact they didn't have it. This should be a requirement of any leasing company. As soon as the lien is paid in full the title should be transferred to the car owner. I'm not certain Honda recognizing this is part of the service they should offer.
This is a very poorly run operation.I shouldn't be charged for obtaining something they lost.
Review about: Honda Financial Services Leasing.