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I've been using Honda Finance for the past 17 years and over 7 cars. There has never been a problem until I traded in for a Nissan this time. So the Nissan dealer sent the payoff check on 10/2/18 by overnight mail. UPS documents prove it was received on 10/4/18. Honda...
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Company wrote 0 private or public responses to the review from Nov 30.
2.0
I didn't like
  • Refusal to allow me to spak to a higher authority
  • Lack of interest in a company problem
  • Lost my payoff check
#1411574
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Company! This is what they did to my MOM!Paid off and sent title release and odometer statement all by June 2 and called to confirm that everything was received and now 1.5 later still nothin Paid off and sent title release and odometer statement all by June 2 and...
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Company wrote 0 public responses to the review from Aug 01.
#1318402
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I have used Honda Financial Services in the past with no complaints. This time I only used Honda Financial Services to take advantage of their $500 Military Appreciation Offer which was only available through their financing. So the following amounts were basically...
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Company wrote 0 private or public responses to the review from Oct 09.
1.0
I liked
  • Option
I didn't like
  • Finance charge starting day one for appreciation cash
#1377807
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I called to ask a simple question about the website automatic payment that I set up and was instantly intimidated by the customer service representative at phone number 800-448-9307. Before I could get an answer I was threatened to make a payment (which I had already...
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Company wrote 0 private or public responses to the review from Aug 20.
2.4
I didn't like
  • Poor customer service
  • Inept service
  • Payment problem
#1334392
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I love the car , HATE the dealership and financial services!! They have a collective IQ of a sponge! They lie, they harass you, I’ve set up my easy pay 5 times in 2 months and it’s still not working!! I have proof of my last 2 payments that they are denying, as soon as...
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Company wrote 0 private or public responses to the review from Jul 27.
1.1
#1314770
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I wrote a check on 6/18...to find the check had not cleared..called the automative number to see what was going on..spoke with my bank which gave me an option to have them to send the payment,but it cant be a po box. Prior to speaking with my bank a representative...
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Company wrote 0 private or public responses to the review from Jul 16.
1.6
#1304620
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Car payment late 1 payment!! Told to pay $1088.07 for missed payment and current payment via Moneygram Express. Paid at MoneyGram on Thursday. Friday to wake up to NO car! They repo'ed the car anyway! When I called very upset, they crudely said since I kept pushing for...
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Company wrote 0 private or public responses to the review from Jun 15.
Anonymous
Anonymous

Please emai bobjef01@netzero.com. we can help each other

#1280845
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Had a 4 runner that I wanted to trade in, got a deal approved on a Black Honda Accord LX, I was told originally that I would get $12,000 on my trade, well, come to find out, that did not happen, I did not get black accord, but, a silver accord.Also, it was a lease in...
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Company wrote 0 private or public responses to the review from Apr 03.
1.2
#1225428
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On hold for many minutes. Once I got a person they said they would fax it to the Honda dealership within a half hour. That did not happen! Waited around the dealership for an hours. I had to get back to work so they said the would email me the fax when they received...
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Company wrote 0 private or public responses to the review from Jun 11.
1.0
#1277410
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I have no loan with Honda and no business with Honda Financial Services, yet they have been plaguing me with unending calls and voice messages. I wanted to call back from another number to ask them to stop, but there is no way to contact them by phone except for using...
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Company wrote 0 public responses to the review from Jun 18.
#1282470
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