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I had an accident that totalled out my car on Dec 13, I had full coverage and GAP. Honda recieved the insurance payment in the beginging of Jan, second week of January they began the barage of calls asking for January's payment.

I asked if there was any reason that GAP would not be paid by the end of Jan. They said no, but to make the payment anyway and I would get refunded when GAP did pay. It's Febuary and GAP still has not paid and I have received a letter saying my loan is in default. Yes, I did receive the 4-6 calls a day while I was sleeping and at work.

Also now credit that I worked so hard on is screwed up because of their greed. In hindsite it seems a conflict of interest to have the people responsible for my loan also in charge of paying a claim.

Monetary Loss: $4000.

Location: Lenexa, Kansas

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Guest

Same happen to me I bought the coverage for my motorcycle, Honda never submitted it, then I had an accident and 4 months later they could not figure out who was my gap Insurance company, then they did not pay for months, I decided to stop payment and then the Gap was a fraud and did not pay for the total loss, they should be punished as false advertisement, and the GAP is fraudulent they do not pay uup the proper amount

Guest

My Motorcycle was stolen in March it is now September and still no payout.

Honestly, I'm fed up and about go cuss out my dealer for selling me this *** and then stop by Honda and rip them a new one.

Guest

I too had the Gap insurance, but it was on my motorcycle. My motorcycle was totaled in April, the Gap insurance hadn't paid as of October, so after numerous times calling, I finally reached someone that told me the truth.

Honda Financial never sent Honda Care Gap, the remittance check for the coverage, but since I still had my paper work to show I got the coverage at the time of purchase.

Still waiting on the outcome though!! :(

Guest

HF does not have their own GAP company. If the GAP company doesn't send thrm a check, they can't pay off your accouunt.

And fyi, if your account isn't paid off, they're still required to report it on your credit per the FCRA.

So if the GAP check doesn't come through on time, and you don't make a payment, and it hits you're credit, you'd be pretty pissed if they DIDN'T call you to at least warn you that it could affect you negatively. People always think "collection calls" are meant to harass you, but how many complaints do you see on this site from people complaining, "They never contacted me to tell me my payment was past due!"

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