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My company was currently leasing my 2013 Honda Pilot touring pkj (which has value in it.) from Honda Financial Services which I was the co signer (NEVER USE THIS COMPANY) and the lease was due to expire on Nov 2016. So I was in Hyundai Millieum of Hempstead directly...
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I didn't like
  • Sneeky
  • Very dissatisfied with the company
  • Unprofessional
#946720
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This kind of customer service puts them in the same category as the old cable service providers. Rude, will not call back and could care less about you. NEVER AGAIN. Made extra payment by mistake and after 22 days, they still have my money. Seeking Legal...
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Anonymous
becky ur mom

honda my blonda

1.0
#902865
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So many customers were complaining here and I'm one of those. I'm planning to pay off my loan my the maintenance car worth &1250 was not deducted to my account. According to local dealer where I purchased my car the checked was released by honda financial. They said I...
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1.5
#902006
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Honda Financial Billing Department Review

Honda Financial Services
#703243
1.0
Details
Honda used my credit to finance a car for someone else.I was contacted to be a co signer.Tell me how can a person on social security a partical now qualify for a 37thousand dollar . They havent sent any paper work yet .about 5 months now but they took the car and sold it .now they think i am going to give them my bank info for 17 thousand dollars. Wrong
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Honda Care Maintenance Review

Honda Financial Services
#667914
Traded 2013 Honda Civic for a 2015 Honda Accord. I received letters stating I would receive a refund for GAP and Maintenance I purchased. The financial department said it was applied to the car. Still receiving letters stating I may be eligible for refund and to contact dealer if I haven't received a refund check. Sharon (786)267-8689.
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Other Product Review

Honda Financial Services
#663727
Worst customer service. Liars and cheaters
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Honda Motorcycle Review

Honda Financial Services
#647848
2.5
Details
My father in law bought a Honda motorcycle and got it financed through honda financial. He passed away. I contacted them, gave them the proof they needed. They contacted me back and said I had to have it paid off in 30 days or transfered to someone else or give it back and let them sell it and we would still owe the difference if it sells for less than is owed.
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I have a very simple question to ask these people and they have kept me on the phone for over 40 minutes. I have tried a different language and the same results. They simply do not have ANYONE answering these phones. At the same time they do not post any email...
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1.3
I didn't like
  • Inefficient systems
  • Inept service
#889667
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Honda financial will take your money but they say it takes 10 days to release the title by sending the State DMV an electronic lien Release. Called honda customer service and according to their Representative there is no way to overide the system. So I'm stuck and...
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2.7
I didn't like
  • Poor customer service
#862941
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American Honda customer service is AWFUL! One star is even too much, you deserve no stars. I received a letter from Honda that there is a recall on their airbags which can cause severe injuries or death if involved in a car accident. It was on the news if you have a...
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1.0
I didn't like
  • Poor customer service
  • Disregard for customers
#858026
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I have always used a CU to buy my cars. This is the first time i used other that a place i could easily call or walk into, never again. i sent a $5000 check 5 days ago and it does not show on my on line account. i can not get anyone on the phone, i can not go see them...
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1.7
Eastanollee, Georgia
I liked
  • No phone service
#833931
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So - i'm one of the many who've had their accounts DOUBLE charged for the month of April 2016. I've now had my bank bounce another payment for another account -- and have an overdraft issue. Not only is this gross negligence on behalf of Honda Financial Services, but...
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Anonymous
Anonymous

Same thing happened to me. Made an online one-time payment on the 3rd like I do every month and the withdrawal went through on my checking account on both the 5th and the 6th...

Anonymous
Anonymous

I think this happened to me as well. I did a one time payment on their website, brought my account current plus paid the late fee. This was only a one time thing. Then today (...

#824793
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Honda Finance took double payment this month again and I am over drawn on my bank account. I called them, but it keep hang up on or can not reach customer service. I am not sure what else to do, but maybe file complain with BBB. It seems number of people has same...
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Anonymous
Anonymous

Same thing happened to me! There's no way to speak to anyone about it. It's very frustrating!

Anonymous
Anonymous

It happened to me today too. I have no overdrafts,but im low on funds in my checking account.There is no getting through with customer service. I guess in the future I will p...

1.7
I didn't like
  • Payment problem
#824584
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I can not enter my wife's new honda for easy payment because the computer will not accept the new 2nd car because I use the same email address. MY wife has a 2016 CRV and I have a 2015 CRV. No one can help. I sent in auto pay and they told me to do request on...
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I liked
  • Hopeless
#818738
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