Mary P Eaa

Make a payment

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I couldnt make a payment been calling system down now I have over due tto pay its not fair that. Cause of the system problem I have to pay more money the way things are gas prices and global warming there should be at least a why. What going on. Why you cant make a payment not just you owe and period. I just cant believe that sorry
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User's recommendation: Maybe

Anonymous
map-marker La Porte, Texas

Not respond act

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i paid a loan to honda finanace and request title but i didnt have yet!!! let me know asap i need get it
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Anonymous
map-marker Philadelphia, Pennsylvania

Dumb service

Never got the tittle to Register my car. To renew it inhhhhhjjjgfghgfdfgghjjkkkkk yyyyy. Hjjjjj hhjjjjj
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Charles H Rmb
map-marker Decatur, Alabama

The wait times for any customer service is ridiculous any where from 20-45 mins

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I just leave my phone on and do something elsehire more people to reduce wait time and answer the phone! This happens every time I call for whatever reason over the past couple of years! Good product lousy customer service
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Preferred solution: A *** call

User's recommendation: Hire more people to handle your call volume

Anonymous
map-marker Louisville, Kentucky

Honda’s insistence I owe property tax.

Two issues. I keep getting a notice of owed property tax on my HRV. I have sent Honda a copy of my check. I sent copy of where the check went through my bank. Honda has this payment. I have PAID this. Issue 2. I no longer lease this HRV. my lease is up 9/11 however on July 8 I bought it and financed with Honda Financial. Thank you for the opportunity to respond to issues.
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Anonymous
map-marker Oakland, Maryland

Hard to a hold of to begin with. Then on hold for eve in a day. Then worthless direction for help. I think I gave you 2 many stars here

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I called to see about getting financing on a vehicle I bought a CRV to put in my daughters name and give her equity or assume the the vehicle and go forward. But Honda sold it. I will fine another fiancée for it. Which in progress of.
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User's recommendation: Better knowledge. Of how things work an more accommodation I would say

Gabriela P Qih

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boardman, Oregon

Horrible!

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No customer service rep availability! And when there is a representative available, theyre incompetent! A month ago when I spoke to someone and I made my payment over the phone with the representative I spoke to from Honda Financial Service, she said my transaction was complete. However, when I called on May 2 to make my May payment, I learned that my April payment was never completed!!!
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Loss:
$10

Preferred solution: I want to make a payment on my bill!

User's recommendation: Find another company

Anonymous
map-marker Louisville, Kentucky

Paid property tax

Honda insists I owe property tax on 2019 HRV. I HAVE SENT Honda a copy of check and a copy where check went through bank. Honda has this payment!!! FYI. In July 8 22 I bought this Hrv and ended lease (end date 9/11). Financed via Honda financial. Honda should be getting all stats on this deal.
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Anonymous
map-marker Massillon, Ohio

Been on hold 24 min for a freaking payoff!!!!

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Been on hold 24 min for a freaking payoff!!! Been on hold 24 min for a freaking payoff!!! Been on hold 24 min for a freaking payoff!!!
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Preferred solution: Apology

User's recommendation: go elsewhere

1 comment
Guest

Horrible phone service

Frank C Ibe
map-marker Cape Coral, Florida

Do we owe a payment

Recd letter from Honda financial saying we owe payment. When I call to make payment they say we dont owe payment!!! Crazy cannot get answer! Thank you, Mrs Frank Casta!
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Preferred solution: Recd letter saying we owe 411.00

User's recommendation: Talk to someone about problem!

Tim C Bfw

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Verified Reviewer
| map-marker Chicago, Illinois

Payment issue

Bought out lease April 29. Trying to make current payment . Wont let me make payment. When I give last 4 digits of social #, it wont let me proceed
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Anonymous
map-marker Napa, California

Bad credit report and lack of timely communication

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Apparently there was a problem with my account number. I have to call in each month to pay my lease payment because the payment keeps getting returned. This happened a few months back and my account went 60 days overdue. I didnt know this until my credit report showed it. I paid it in full immediately but now my credit is bad because of this. I would have appreciated a call or notification. Or at least take the bad credit report down. Very frustrating.
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David M Mnh
map-marker Syracuse, New York

Title registration

I need to reregister my Honda. Expired . Quite sick since last year so it lapsed.Did not know it lapsed.Insurance was always up to date
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Preferred solution: Let the company propose a solution

Tom H Nsp
map-marker Mount Laurel, New Jersey

Cant figure wgats wrong with my payment

Dont understand payment problem. Returned payment Makes no damned sense nor does idiotice requirement. Yu got way to IT personnel. Fired them and get a friendly real voice to answer problems. This NOT CUSTOMER FRIENDLY by a long shot! Makes me not buy another Honda frankly if this is the kind of customer one gets
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Preferred solution: A live person to explain why my payment was returned!!

Kevin B Wbc
map-marker Whitesburg, Georgia

Payoff

Cant get anyone on the phone to answer questions about payoff not clearing my account. Hahaksosmsbdheuwkwnebeheususgsvwnwkshsbehwuaishs hejwhsbsbshshejeksksksksnsbehehsjwnwjsjsjehwjwjsjrhrksksndhdjsiskdkenebehsjsjwnebdbdjajwjshdhrhejejsjrhrhdjdnejrhrjsjsgshwkdkrjshehejejejsgsghehejejsjsjsjsjjejwjwhwgwbj
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Preferred solution: Information

User's recommendation: Don’t use Honda financial

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