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Honda Financial Service is by far the worst company, customer service plain sucks, my wife And I bought a Honda civic 2010 back in 2012 this car shows in car fax no accidents right, we were wrong, this car some how the right side was painted, we spoke to then they...
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Anonymous
Anonymous

Honda Financial had NOTHING to do with this! The DEALER sold you the car, not the lender!

1.0
#1090761
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Yes I get it. If you don't pay for your car, They take it. Sometimes you screw up. Sometimes live deals you a bad hand and sometimes Honda just don't give a ***. I realize that I signed documents without reading the fine print. It was lack of responsibility on my part....
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Anonymous
Anonymous

Right, sure. You're going to become a millionaire, right? There's no fine print. If you don't pay on time, they have the right to do a repo. It's all pretty easy. So tell...

#1069175
Reply to reviews
I have been trying to call Honda Financial customer service for few days and every time recording says the wait time is 45 mins, 1 hr, and so forth.. It is so inconvenient and stressful to resolve anything through them. They have hidden turn in fee that was not...
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Anonymous
Anonymous

Any of those items would have been covered in the contract YOU signed. What you're declaring to the world is YOU didn't even bother to read what you were signing!

1.0
I didn't like
  • Customer service
#1032432
Reply to reviews

Honda Financial Services - Turn in fee on lease

Honda Financial Services
#1057257
3.7
Details
Nothing yet. Was told i MAY have to pay a $350 turn in fee on my 2014 Accord lease. Car is under mileage and in good shape. And i already purchased a new CRV.
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Short Review on December 03, 2016

Honda Financial Services
#966503
2.7
Details
I made my first payment on my car and the person that I was speaking to typed in a wrong number and cause my payment not to go through and my account being charged a late fee . I plan on refinancing my car through my credit union because of service issues.
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Additional Fees
Advertised vs Delivered
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Interest Rate
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Product or Service Quality
Reliability
Staff
Value for money
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Short Review on April 07, 2016

Honda Financial Services
#825201
1.0
Details
*** crooks! How can you double-charge my bank account when I authorized one payment? I want my money back NOW or you can expect a lawsuit you sorry *** pigs! The employees that made this error need to be fired and incarcerated.
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Honda Financial Services Review

Honda Financial Services
#729110
Customer service are very rude. They will keep calling you if you miss a month payment .
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Honda Financial Services - GAP insurance offered by Honda Financial
We were sold the GAP insurance when we leased the 2014 Honda Accord. The car got totaled in Nov 2016. Our insurance company covered the gap minus the $1000 deductible. Honda finance wants us to pay that $1000 - but when checked their website it says - covers your...
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Anonymous
AP

I am having a very similar problem with them as we speak with my total loss in Jan of this year. What was your ending result with them?

I didn't like
  • Unprofessional
  • Disregard for customers
  • Poor customer service
#1004197
Reply to reviews
Gap insurance was purchased on my son's new vehicle. A month later the car was totaled and the car insurance quickly paid their portion of the expense. I have been waiting since September of 2016 for his GAP insurance to pay the balance due on that loan. Yesterday I...
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#987048
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They repoed my car to claim I was in breach of contract MY I had parking tickets then u sent the receipt the tickets were vacated . They then said they never got my payment I was in breach of non payment . Then they found my payment and were sending it back but if I...
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Anonymous
Anonymous

They have not resolved anything . They actually told me I had to notify the 3 credit bureaus myself and I'm totally sick that they can get away with this .

1.1
#973997
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i am a co signer on a car, never received any thing from them, then while getting anew car i found three delayed payment, i called then and the customer service was rude and refused to help at the end she is like ok i may make a case but not garentee, she took my new...
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Anonymous
Anonymous

Too illiterate to write anything which makes sense and too illiterate to understand what a co-signer even is!

h.kitchener
h.kitchener

Never, ever co-sign a loan for anyone. Period. Now you know.

1.0
#973907
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Honda financial have one of the worst customer services team, they absolutly have no experience in dealing with a customers. they are not able to give accurate information and when you catch up on the wrong information thy try playing it off. i would nev er recommended...
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1.0
#972733
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I would like to add to a complaint about Honda Financial Services!!!! The company I worked for leased a truck where I was the co signer. The company went bankrupt and I was stuck paying for the truck. I made a payment in Oct 2016 and was given a figure to pay. My...
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#951044
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Set up auto payments on my lease. They were not going through apparently but I was never notified until I got a call from an 800 number I didn't know saying my name and call them back. They did not even say who they were so I didn't thinking they were a telemarketer...
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Anonymous
Anonymous

You would have known if you had the common sense to keep track of your own checking account! Imagine that. It's your account with your money in it and you don't even have a ...

#947270
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